Navigation and Search 

On our site you will have various ways of searching and browsing. You can browse through categories on the left hand side of the screen, or search by the name of an author or the title of a book.

This button you can use for Advanced Search: by a part of a title, year of publishinig, name of publishing house, etc.
This button will allow you to enter Cyrrilic text without using special keyboard.

Saving your data between sessions

Our system saves your orders (in your shopping cart) between your visits to our site, so that you don't have to waste time repeating your searches when you come back to the site. Also, since you ordered on our site, the system will automatically create an account for your convenience. Temporary password will be provided to you via e-mail and you can change it at any time you want. Using this password you can track your orders. If you did not make any orders from our site but want to create an account just  fill out this form.

(Note: for your safety we do not store your credit card information in our system)

Ordering

At the checkout you can choose delivery method and our system will calculate the real shipping cost by using the information from Carriers Computer (UPS or USPS). The shipping cost will reflect actual cost of shipment based on weight of your ordered items. You can pay for those items by Credit or Debit Card or you can print invoice on our site and send it with your check or money order by mail.

Payments

During checkout process you have to provide correct Bill To address for verification by your credit card company. This is the address where they send your monthly statement. If any of the information is incorrect, your credit card company may decline payment. Please understand that this is an internet credit card processing regulation to insure online security and is required by all credit card issuers. However, you can choose to ship your order to wherever you want - just unckeck 'Billing Address same as Shipping Address' box.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing, but we do not store this information in our system after processing. 

The information we learn from customers helps us to personalize and continually improve your shopping experience at RusskieKnigi.Com. We receive and store any information you enter on our Web site or give us in any other way.  We use this information for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. 
For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses RusskieKnigi.Com.  A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at RusskieKnigi.Com if we cannot recognize you, we want you to be aware that these tools exist. Our personalized system greetings, and storage of items in your Shopping Cart between visits. 

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized system. Cookies are short pieces of data used by web servers to help identify web users. 
The popular concepts and rumors about what a cookie can do has reached almost mystical proportions, frightening users and worrying their managers. Cookies are only used to identify a web user though they may be used to track a user's browsing habits.

RusskieKnigi.Com system based on Active Server Pages (ASP) and uses cookies to track your SessionID between pages. Disabling cookies seriously limits the functionality of our store. In Internet Explorer , if you have a security concern, configure the Allow per-session cookies (not stored). Such cookies will be cleared after you close browser.